Thursday, October 11, 2007

Welcome!

Hello to all those who strive to keep their computers running in the face of all opposition and threats to the contrary! The purpose of this Blog is to solicit and offer solutions to common PC and MAC problems, optimization tips and tricks and general advice on how to keep your computer singing like Pavarotti!

Chris Reddy

Remote Support
If you need remote support. follow these instructions:

  1. Click on the Blue Remote Support button - it MAY prompt you to save the file.  If it does, save it to your desktop.
  2. If it does not, it saved it in the downloads folder.
  3. Find it and double-click on it and you will see a dialog box with an ID and password.
  4. That is when you call me and read me those two numbers.
  5. I enter them into the same software on my computer and it connects my screen to yours and I can "drive" to troubleshoot issues.

An alternative is to use Single-Click VNC for support.   Download this Software


For MAC Support  -  Download this software

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